Warranty and SAT

our services

Preliminary Study

Each company is different and we therefore draw up the best plan to adapt to your production needs. Our sales team assesses and carries out a personalised study in each case.

In the case of production lines, we carry out an in-depth study for the optimal management of space and the production process, in accordance with the manufacturing needs of each client.

WHY THEY CHOOSE US

Security, trust and quality

Pre-assembly technical assistance

During this period we provide all the technical data and requirements necessary for the start-up of the machine or machines to guarantee their precision, good operation and efficiency, as well as to resolve any doubts that may arise.

You can download the following document with the requirements that must be fulfilled in order to start up the machine.

Capacity building training for staff

Once the machine has been delivered, our technical team is in charge of training the machine(s) to ensure proper use and maintenance of the machine(s).

Our technical trainers are specialised in the mechanical and technical aspects of each of the machines and are constantly learning to provide the best service to our customers.

You can also apply for an extension of your training.

Support

Our aim is to provide the best and fastest technical support service. For this reason, we use a telematic rapid response system to resolve any doubt or incident via telephone call or remote connection.

In the event of requiring on-site intervention, our technical department will be informed of all the information required in order to be able to attend as soon as possible.

Guarantee

The warranty period comes into force at the time of commissioning of the machines for a period of 12 months from that date.

Pre-delivery adjustments and quality control

Before the machine is delivered, it is assembled, adjusted and tested to ensure its proper use.

These actions are carried out by our professionals and will prolong the service life of machine components and mechanisms.

Spare parts and other maintenance supplies

We keep spare parts and consumables in stock, allowing us to quickly service machines to ensure the smooth operation and maintenance of our customers' equipment.

Our Machinery

Our machinery catalogue

Request your personalised quote